Intelligent virtual assistant for every customer touchpoint
Digital Concierge is an intelligent virtual assistant that helps businesses deliver fast, personalized, and multilingual customer support across digital and physical touchpoints — from kiosks and websites to WhatsApp and mobile apps.
Languages Supported
Customer Assistance
Deployment Channels
Conversation Analytics
From first hello to resolved request
Digital Concierge understands every customer in natural language and turns each conversation into a completed task.
Connect
Deploy across kiosks, websites, mobile apps, WhatsApp, or interactive displays.
Understand
Natural-language understanding captures intent, language, and context instantly.
Assist
Answers questions, gives recommendations, and guides visitors in real time.
Integrate
Talks to your existing business systems to check availability and complete tasks.
Improve
Every conversation feeds analytics that sharpen service over time.
Natural conversations. Real-world outcomes.
Human-Like Conversations
Natural, engaging dialogue that feels effortless to use.
24/7 Assistance
Always-on support without added staffing costs.
40+ Languages
Serve local and international visitors fluently.
Booking & Reservations
Handle appointments and reservations conversationally.
FAQ Automation
Instant answers from a centralized knowledge base.
Wayfinding & Navigation
Guide visitors around buildings and campuses.
Recommendations
Suggest products, services, and next steps.
System Integrations
Connects to the business tools you already run.
Omnichannel Delivery
Kiosks, websites, mobile, and WhatsApp — one brain.
Conversation Analytics
Real-time insight into enquiries and service performance.
Explore Digital Concierge in action
Faster response to customer enquiries
Reduction in repetitive support requests
Languages spoken fluently, instantly
Consistent experience across every channel
Built for every front-of-house experience
Hospitality
Elevate the guest journey from arrival to checkout.
Healthcare
Help patients and visitors navigate with confidence.
Corporate & Offices
Digital receptionist for front-of-house operations.
Retail & Malls
Instant answers for shoppers and visitors.
Government & Public Sector
Serve citizens and visitors around the clock.
Works with your existing systems
Digital Concierge integrates effortlessly with the channels and platforms you already use.
Choose the deployment model that fits your locations and customer volume.
Professional
Ideal for hotels, hospitals, corporate offices, retail stores, and businesses deploying a Digital Concierge at a single location.
- Support for 1 Site
- Up to 5 Interactive Displays / Kiosks
- Digital Concierge Avatar
- Support for 40+ Languages
- Customer FAQs & Knowledge Base
- Booking & Appointment Assistance
- Website & Kiosk Deployment
- Conversation Analytics Dashboard
- Email Support
Enterprise
Designed for organizations operating across multiple locations with centralized Digital Concierge management.
- Everything in Professional, plus:
- Multi-Site Deployment
- Support for More Than 5 Displays / Kiosks
- Centralized Management Dashboard
- Advanced Knowledge Base Management
- Custom Workflows & Business Logic
- Enterprise Integrations
- Multi-Department Support
- Priority Support & Dedicated Customer Success Manager
Setup & Deployment
Configure Digital Concierge to match your business operations, branding, and customer journey. Includes: S$ 7,500 (One-Time Fee)
How Digital Concierge Works
Connect
Deploy across kiosks, websites, mobile apps, WhatsApp, or interactive displays.
Understand
Natural-language understanding captures intent, language, and context instantly.
Assist
Answers questions, gives recommendations, and guides visitors in real time.
Integrate
Talks to your existing business systems to check availability and complete tasks.
Improve
Every conversation feeds analytics that sharpen service over time.
Key Capabilities
Human-Like Conversations
Natural, engaging dialogue that feels effortless to use.
24/7 Assistance
Always-on support without added staffing costs.
40+ Languages
Serve local and international visitors fluently.
Booking & Reservations
Handle appointments and reservations conversationally.
FAQ Automation
Instant answers from a centralized knowledge base.
Wayfinding & Navigation
Guide visitors around buildings and campuses.
Recommendations
Suggest products, services, and next steps.
System Integrations
Connects to the business tools you already run.
Omnichannel Delivery
Kiosks, websites, mobile, and WhatsApp — one brain.
Conversation Analytics
Real-time insight into enquiries and service performance.
Channel Compatibility
Kiosks & Interactive Displays
Deploy on dedicated kiosks and touchscreens for front-of-house locations.
Plug & Play ReadyWeb, Mobile & WhatsApp
Live instantly on your website, mobile app, and WhatsApp Business — no extra hardware.
Omnichannel ReadyNotifications & Integration
REST API
Integrate with your systems securely.
Email Alerts
Instant email notifications and summaries.
Converse with customers on WhatsApp.
Booking Systems
Sync reservations and appointments in real time.
Digital Concierge
AvailableIntelligent Virtual Assistant for CX
Conversational digital concierge that delivers fast, personalized, multilingual customer support across kiosks, web, mobile, and WhatsApp.